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Frequently Asked Questions.

Here are the answers of some basic queries. If you have any other question ,reach out to us via email or Contact form.

The backbone of our system is our virtual classrooms and real live teachers, teaching in real-time. Lesson content is delivered by voice, video and “shared whiteboard” technology.

Live video enables the student to see the teacher during the lesson, and the teacher can see every student who has a web cam (optional). Teacher and students speak using the microphones on their PC headsets

Our teaching method uses a friendly technology of videoconference, which means that you sit at home in front of the computer and see the teacher live on your computer screen.
You can hear and speak through microphone and speakers and actively participate in class. The course is very interactive.
Besides interacting with the teacher you will be able to interact with your fellow class mates who will be in the exact same level as you are

Not at all. The system is very easy to use and in any case, you will receive clear written instructions that will guide you how to use the program.

When you sign up, you let us know your preferred time and we do our best to fit you into the time slot of your choice.

Once the course starts the schedule for group lessons does not change. However, if you prefer a flexible schedule you may choose to sign up to a private lesson instead of a group class. In a private lesson you are free to schedule your lessons with your teacher to suit your needs

We usually appoint a teacher who will be most suitable to help you reach your objectives and according to your availability to take the lesson. If you wish a particular teacher for any reason, we will see if he or she available according to your schedule.

If you’re not sure which course to take, an evaluation of your current skill level can be performed online .

Our pedagogical staff reviews the results of the level test and makes sure that you will be studying with a group at a similar skill level to yours.

Even though you can perform a level evaluation test prior to the beginning of the course, If you find, once the course has started, that the level is too easy or too difficult you can always transfer to a different level

We utilizes advanced technology so that you can enjoy the best of all worlds; learning with the best language teachers, in LIVE online lessons, without leaving the comfort of your own home . Our virtual classes are conducted via live video conferencing technology.

Students can see the teacher through a web cam and can talk with the teacher and other class members using a complimentary headset & microphone& access to interactive white board provided upon registration.

Lesson material is presented via a multimedia application on each student’s computer screen. Study materials include content that has been developed specifically for online learning by academic experts. All lessons are conducted online in small groups (2-5 students) or in private sessions (one-on-one). Classes are scheduled based on students’ locations, time zones and personal preferences.

Yes. If for some reason you must put your course on hold, you can get back to a different teacher, but off-course that may hurt your learning flow.

We can suggest three alternatives. You can either:

  • You can purchase your Arabic keyboard or Arabic letters stickers

Click here to view some http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=arabic+keyboard&x=0&y=0

  • If you use Windows Operating system You can install Arabic language and use “On Screen Keyboard” software to write Arabic letters using (YouTube) http://www.youtube.com/watch?v=UcfLGXApaWw
  • Use the following keyboard with the letters and accents to type your homework, your letters or your texts; then copy the text onto a Word file: here

Yes you need to Download Skype. Skype is a free software  that allow you talk over the Internet for free. Skype is very easy to download. The sound quality is excellent, and it has all perfect tools for the education process.

Also it is useful to download idroo


, which is Online educational multi-user whiteboard

IDroo – Online educational multi-user whiteboard

  • FREE for non-commercial use
  • Collaborative meetings with many participants (10 or even more)
  • Insert simple and complex mathematical equations
  • Draw and write your ideas
  • Express your mind through images
  • Take advantage of high quality calls over Skype

Yes you need a headset with a built in microphone. You can also get a Web camera but this is optional. All of our teachers will have their web camera on during lessons but students don’t have to.

After every 18th lesson, the teacher will write up an evaluation on your Arabic level: what you have learned so far, your strength in the language and the path to follow in order to continue to progress.

Any other Query

Contact us now if you have any other query. We will be happy to answer.